Product registration: advantages, how to & FAQs

In this article, you’ll learn how you can benefit from registering your product and how to register it in just a few easy steps.

Which products can be registered?

You can currently register all AVABAG avalanche airbag backpacks with cartridge systems, all AVABAG LiTRICS and the avalanche transceiver models DIRACT VOICE, DIRACT, S1+, 3+ and Zoom+.

Benefits of product registration

Register your ORTOVOX product to receive the following benefits:

  • Always be the first to receive safety-relevant information
    You will be the first to be directly notified of safety-relevant product information or software updates. This means your equipment will always be in the latest, safest working order.
  • Extension of the statutory warranty for selected products
    Registering selected products will grant you a 3-year extension of the statutory warranty, taking the total warranty period to 5 years from the date of purchase. You can find more information about the extension of the statutory warranty here: Warranty and extension of the statutory warranty: All of the important information
  • Optimum overview of all of your ORTOVOX products
    Registering your products means you always have an overview of them all in your ORTOVOX app.

    *You will receive an extension of the statutory warranty on the LiTRIC SYSTEM**, DIRACT, DIRACT VOICE, 3+ and Zoom avalanche transceivers.

    ** Once you’ve registered, we’ll also extend the warranty for your LiTRIC System from 2 years to 5 years. The LiTRIC backpack is excluded from any warranty extensions.The warranty does not cover the battery, charging cable or defects caused by improper handling or regular wear and tear.

Registering products via your customer account

You can register your products either through your customer account on the ORTOVOX website or via the ORTOVOX app. No matter which option you choose, the data will be synchronized so you always have an overview of all the products you’ve registered at a glance.

  1. Create an ORTOVOX customer account or log in to your existing account: ORTOVOX customer account
  2. Go to “Products” and “Register a new product” in your customer account.
  3. Fill out the form and send it off.
  4. Once you have successfully registered your product, you will receive a confirmation email.

Frequently asked questions about product registration 


Can I register one product under several email addresses?

No. Only one email address can be assigned to a device.

Can I register several products under one email address?

Yes. One single email address can be assigned to multiple devices. This is supported by the “fleet mode” feature.
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Product registration: advantages, how to & FAQs