We constantly improve and optimize our avalanche transceivers: That’s why we regularly provide software updates to ensure that your device is always up to date. In this article, you’ll learn everything about software versions and updates for your avalanche transceiver.

Product registration:
If you have registered your avalanche transceiver in your ORTOVOX customer account, you’ll receive an additional warranty on selected products and be the first to learn about new software updates! More information: Product registration: advantages, how to & FAQs

How to check your current software version

Update your avalanche transceiver software

S1, S1+, ZOOM, 3+

There are two ways to update the S1, S1+, ZOOM and 3+ models with the latest software:

1. UPDATE VIA AN ONLINE SERVICE REQUEST (recommended)
   You can send your avalanche transceiver directly to our service point. Simply go to your ORTOVOX customer account and book a service under “My service requests”. Here, you’ll find everything you need to know about the next steps. Once you have sent your avalanche transceiver to the address provided, we will update your device and return it to you. Please note that you must cover the postage costs for the shipment and return of the device. The software update is free of charge. Please do not send your device freight collect because we will not be able to accept it. You will be invoiced for the return costs.
   
   
2. UPDATE BY AN ORTOVOX DEALER
   Use our dealer search to find an ORTOVOX dealer near you. The dealer can update the software for you. The costs for the update can vary and are at the discretion of the dealer.
   
   
   

DIRACT and DIRACT VOICE

The ORTOVOX app enables you to easily update the DIRACT or DIRACT VOICE software yourself, free of charge.

All you need to do is register your device in your ORTOVOX customer account under “Registered products” or directly in your ORTOVOX app. As soon as you have registered a device and connected it to the app, you will receive a notification about the current software version, then you can quickly install the update free of charge.

There are other benefits to product registration in addition to free avalanche transceiver software updates. Learn more about it here: Product registration: advantages, how to & FAQs

If you do not wish to register your device, you can have an ORTOVOX dealer carry out the update, or you can send your device directly to our service point as part of a service request. Please note that both options are subject to charge. To find out what to do in each case and what to watch out for, read the section above about the S1, S1+, Zoom+, 3+ models.

Download the ORTOVOX app for iOS or Android now and keep your DIRACT and DIRACT VOICE up to date!
for iOS smartphones
for Android smartphones

If you receive an error message or have any other questions about using the ORTOVOX app to update software, we recommend the articles about the ORTOVOX app.

Current software versions

DIRACT and DIRACT VOICE